We strive to make you happy with your purchase, and accept returns of items on its original condition, unused and unwashed with its original packaging within 7 calendar days of its delivery.
To initiate the refund process please email us at firstname.lastname@example.org . Include your name, order number and the list of items you wish to return. We will reply back with all the return details and address where the items should be shipped to. Please see below for further information on our refund policy:
All returns must be shipped within 7 calendar days of delivery.
Items must be on its original condition, unused and unwashed with all its original packaging.
Shipping costs will not be refunded, and customers are responsible for all shipping costs.
We reserve the right to deny a refund, exchange, or store credit if the item(s) returned are not in original condition or do not meet our quality standards.
All sale items are FINAL SALE and are not eligible for refunds.
Returns will be processed within 3 business days of receipt (you will receive an email notification from us once your item is processed). If approved you’ll be automatically refunded on your original payment method, please note we are unable to offer any other type of refund at this moment. Disclaimer: Credit card processing times vary and it might take several days before you are able to see the refund on your account.
Damages and issues
Although we put a lot of care and attention in packaging your order, sometimes things do get damaged while in transit. Please make sure to inspect your order upon reception and contact us within 48 hours of delivery at email@example.com so we can evaluate the issue and make it right for you.
If you receive the wrong item, please contact us at firstname.lastname@example.org with your name, order number and incorrect item received and we will ship you a replacement within 48 hours.
At this time we are unable to process exchanges.